SOLUTIONS & SERVICES

  • Deploying Team to offer onsite Services to defined SLA of the customer Provide Persons with different Skill Set or manage the networks Remotely.
  • Provide Reports to customer and own the IT transactions for Support and smooth operations
  • Asset management and movement of Customer owned Assets and manage inventory.
  • Software and hardware support onsite for the compute products of the customer .
  • Network support for business continuity level 1 support by problem identification and solution coordinating with relevant parties for
    • Guaranteed uptimes.
    • Manage Servers .
    • Application on Servers.
    • Preventive Support.
    • Patch deployment.
  • Backups / DR Drills check on business continuity on all aspects Consumable managements and coordination with Suppliers for better planning. Analysis of Call Events and plan actionable and update customers with best practices to reduce the repeatative failures.

  • Break Fix support for all various make Products across India locations.
  • Annual Maintenance contracts for repair/ replace of failed parts of the Customer Asset with predetermined timelines
  • Per call basis Support on all India
  • We take up Contracts for Desktops, laptops, Printers , Switches and so on with complete ownership of repairs.
  • We have our own inhouse team for chip level repairs for various products
  • As a System Integrator we have tied up with large solution partners and consultancy to be able to offer the best practices of the world to customers.
  • We take up project jointly for various IT related Areas. Viz. , Data Centre Design , ERP implementation, migration, Mail migration.

 

  • Consolidating multi-vendor server/storage infra to fewer / homogenous
  • Optimized environment
  • Consolidation, Virtualization & Migrations Services aimed at Cost Reduction with HP-VSE, VMware, Citrix, MS-Hper-V
  • Large number of small servers to few large serves with partitions / virtual machines
  • Server/Storage capacity underutilized - need to optimize
  • Migrate from legacy server technology to newgen platforms
  • Non-std processes leading to running Server/Storage systems Inefficiently
  • Operational Efficiency in DC with Process Improvement
  • Security & Risk Management in DC Servers/Storage/NW
  • Highly Secure DC – with Hardening & XXX
  • Paying too much for SW licenses and their ATS; need to work with OpenSource solution
  • Need to implement DR Site/Services or need to enhance/upgrade DR
  • Services
  • Inefficient DC environment (space, power, cooling) due to lack of planning
  • Highly efficient DC Environment
  • Solutions within Operational & capital budget constraints in DC
  • Need to implement DR Site/Services or need to enhance/upgrade DR
  • Services to run the Data Centre in terms of Personnel or Software Tools
  • Understanding Customer Needs – Security & RM Solutions
    • Applicability maps
    • Reference guides
    • Control
    • Implementation
    • Templates
    • Risk
    • modelling
    • Establish
    • Continuous
    • Improvement
    • Plan
  • Defining Scope
    • Definition And initiation
    • Business Impact
    • Analysis And Risk Assessment Maturity modelling
    • Control
    • Design system
  • Consulting Solutions based on :
    • Overall performance issues in application Storage Performance
    • Analysis Storage
    • Performance
    • Optimization
    • No knowledge about current storage scalability
    • Lack of knowledge in Storage Performance
    • Reuse of existing storage after a new installation of XP
    • Issues
  • Storage Virtualization
  • Capacity Management Storage
  • New/Existing Disaster Recovery Needs Data Replication
  • Data scattered in many different storage boxes Storage Consolidation
  • Storage Architecture
  • Blueprint
  • Hot Spots in distributed storage/Capacity Management
  • Moving data from old storage to new storage considering t he following challenges Data Migration (TDMF).
  • Smooth Transition
  • Database Method:
    • Large databases
    • Migration with minimum or no downtime !
  • Microsoft Solutions
    • Customer requirements SIP Solutions
    • Microsoft Infrastructure upgrade, implementation Active directory Design
    • Integration Microsoft AD upgrade and migration and Migration services
    • Exchange Mail and messaging implementation, migration
    • Upgrade
    • Design Implementation of exchange solutions and migration
    • Services
    • Design and implementation of Unified communication
    • Microsoft hosted solution
    • Collaboration and Knowledge management Design of MOSS, and Portal
    • Portal solutions
  • Microsoft Infrastructure Solutions
    • Microsoft Infrastructure Solutions (Core IO, BPIO).
    • Active Direction Design, Integration & Migration Services.
    • Windows 2008 Server/Clustering Design & Implementation.
    • Design & Implementation of Exchange Solutions.
    • Migration from legacy Messaging to Exchange.
    • Design & Implementation of MOSS Based Solutions.
    • Design & Implementation of Unified Communications Solutions.
  • Design
  • Build
  • Supply Infrastructure
  • Implement
  • Handover
  • Manage
  • Support
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